pk86 Privacy Policy

1.1 For the purposes of applicable data protection law, the data controller responsible for your personal information is the operator of pk86 (referred to in this Policy as "pk86", "we", "us", or "our"). pk86 operates the website pk86.lat and all associated online casino and sports betting services.

1.2 If you have questions about how pk86 handles your personal data, you may contact our Data Privacy team at the support email address listed in the Contact section of this Policy. We will acknowledge privacy-related enquiries within five (5) business days.

2.1 Registration Information. When you create a pk86 account, we collect your full name, date of birth, email address, Pakistani mobile number, and residential address. This information is required to create and verify your account.

2.2 Identity Verification (KYC) Documents. To comply with anti-money laundering (AML) and responsible gaming obligations, pk86 requires identity verification before processing withdrawals. We collect copies of your CNIC (Computerised National Identity Card) and, where required, proof of your payment method and/or proof of address.

2.3 Financial Information. We collect transaction data including deposit amounts, withdrawal amounts, and the identifiers of your registered payment methods (JazzCash wallet number, Easypaisa number, HBL/UBL/Meezan Bank/Bank Alfalah account details). We do not store full card numbers or bank PINs — only the minimum identifiers needed to process transactions and verify payment method ownership.

2.4 Gameplay & Betting Data. We collect records of all bets placed, games played, win/loss history, session durations, and bonus usage on your pk86 account. This data is used to operate the platform, detect fraud, and fulfil regulatory reporting obligations.

2.5 Technical & Device Data. We automatically collect your IP address, browser type and version, operating system, device identifiers, and session timestamps when you access pk86. This data is collected through server logs and, where applicable, cookies and similar tracking technologies.

2.6 Communications. If you contact pk86 support via email, live chat, or any other channel, we retain records of that communication including your contact details, the content of your message, and our response. This allows us to track open issues and improve our service.

2.7 Responsible Gaming Data. If you use pk86's responsible gaming tools — including deposit limits, loss limits, session timers, or self-exclusion — we record and retain those settings and any changes to them. This data is used to enforce your responsible gaming preferences consistently across all sessions and devices.

3.1 Account Operation. To create, manage, and maintain your pk86 account, process deposits and withdrawals, and deliver the gaming products and betting services you have requested.

3.2 Identity Verification & AML Compliance. To verify your identity and age (18+), comply with anti-money laundering obligations, and detect and prevent fraud, suspicious betting patterns, or abuse of the pk86 platform.

3.3 Responsible Gaming. To monitor your gambling patterns for signs of problem gambling, apply the responsible gaming limits you have set, and — where required by our responsible gaming obligations — proactively contact you or apply additional safeguards to your account.

3.4 Customer Support. To respond to your support queries, investigate complaints, and maintain a record of your interactions with pk86 support.

3.5 Marketing Communications. With your explicit consent, to send you promotional offers, bonus notifications, and relevant product updates via email or SMS. You may withdraw consent for marketing communications at any time by contacting pk86 support or using the unsubscribe mechanism in any marketing email.

3.6 Platform Improvement. To analyse aggregate usage patterns, diagnose technical issues, and improve the performance and features of pk86 for all Pakistani players.

3.7 Legal & Regulatory Obligations. To comply with applicable legal and regulatory requirements, including responding to lawful requests from Pakistani law enforcement or regulatory authorities.

4.1 Performance of a Contract. Processing your registration data, financial data, and gameplay data is necessary to perform the contract between you and pk86 — i.e., to operate your account and deliver the services you have signed up for.

4.2 Legal Obligation. Processing your KYC documents, transaction records, and responsible gaming data is necessary for pk86 to comply with its AML, age verification, and responsible gaming legal obligations.

4.3 Legitimate Interests. Processing your technical data, device identifiers, and session logs serves pk86's legitimate interests in fraud prevention, platform security, and service quality — provided those interests are not overridden by your rights and interests.

4.4 Consent. Processing your data for direct marketing purposes is based on your explicit consent. Where consent is the basis for processing, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

5.1 pk86 does not sell your personal data to third parties under any circumstances.

5.2 pk86 may share your personal data with the following categories of recipients:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah receive the minimum data required to process your deposits and withdrawals. These providers operate under their own privacy policies and regulatory obligations.
• Game providers: Licensed game studios whose games are hosted on pk86 may receive anonymised or pseudonymised session data to support technical integration, game fairness auditing, and jackpot processing.
• Identity verification providers: Third-party KYC verification services may process your CNIC and identity documents under a data processing agreement with pk86. These providers are contractually prohibited from using your data for any purpose other than verification on behalf of pk86.
• Fraud prevention and AML service providers: pk86 uses third-party fraud detection and AML screening tools. Transaction data and identity data may be processed by these services to detect money laundering, match betting fraud, or account takeover attempts.
• Law enforcement and regulatory authorities: pk86 will disclose personal data to Pakistani law enforcement, regulatory bodies, or courts where required to do so by a valid legal process, court order, or regulatory directive.

5.3 In the event that pk86's business is acquired, merged with, or transferred to another operator, your personal data may be transferred as part of that transaction. You will be notified of any such change and given the opportunity to exercise your data rights before the transfer takes effect.

6.1 pk86 retains your personal data for as long as your account remains active and for a minimum period of five (5) years following account closure. This retention period reflects our obligations under AML regulations and our need to retain records for the resolution of any post-closure disputes.

6.2 KYC documents (CNIC copies, proof of address) are retained for the same minimum five-year period following account closure.

6.3 Gameplay and betting records are retained for a minimum of five years following each transaction, in accordance with our regulatory obligations.

6.4 Marketing communications data — including your consent records and preference settings — are retained for as long as your account is active and for one year following account closure or withdrawal of marketing consent, whichever is later.

6.5 Technical log data (IP addresses, session records) is retained for up to twelve (12) months from the date of collection, after which it is deleted or anonymised.

7.1 pk86 implements technical and organisational security measures appropriate to the risk level of the data we hold. These measures include SSL/TLS encryption in transit, encrypted storage for sensitive documents, role-based access controls, multi-factor authentication for administrative access to systems, and regular security assessments.

7.2 Despite these measures, no internet transmission or electronic storage system is completely secure. pk86 cannot guarantee absolute security of your data. In the event of a data breach that is likely to result in a high risk to your rights, pk86 will notify you within a reasonable timeframe as required by applicable law.

7.3 You are responsible for maintaining the security of your own pk86 account credentials. Using a strong password, not sharing your login details, and logging out from shared devices are all important steps in protecting your account and the personal data associated with it.

8.1 Subject to applicable law and certain exceptions, you have the following rights in relation to your personal data held by pk86:

• Right of access: You may request a copy of the personal data pk86 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: In certain circumstances, you may request deletion of your personal data. Note that this right is subject to our legal obligation to retain certain records for a minimum period.
• Right to restrict processing: You may request that pk86 restrict processing of your data in specific circumstances, such as where you contest the accuracy of the data.
• Right to data portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
• Right to object: You may object to processing of your data for direct marketing purposes at any time, with immediate effect.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

8.2 To exercise any of these rights, contact pk86's Data Privacy team via the support email address listed in this Policy. pk86 will respond to valid requests within thirty (30) calendar days. In complex cases, the response period may be extended by a further 30 days with notice.

8.3 pk86 will not charge a fee for reasonable data rights requests. Where requests are manifestly unfounded or excessive — particularly if repetitive — pk86 may charge a reasonable administrative fee or decline to respond.

9.1 pk86 uses cookies and similar tracking technologies on pk86.lat. Cookies are small text files stored on your device that help us operate the platform correctly and understand how it is being used.

9.2 pk86 uses the following categories of cookies:

• Strictly necessary cookies: Required for the website to function — session management, authentication state, and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limit configurations.
• Analytics cookies: Collect anonymised data about how visitors use pk86.lat — which pages are visited, how long sessions last, and what errors occur. This data is used to improve the platform.

9.3 You may manage or disable non-essential cookies through your browser settings. Disabling strictly necessary cookies will prevent pk86 from functioning correctly and may make it impossible to log in to your account.

10.1 pk86's services are strictly for adults aged 18 and above. pk86 does not knowingly collect personal data from individuals under 18 years of age.

10.2 If pk86 becomes aware that a registered account belongs to an individual under the age of 18, that account will be immediately closed, all balances will be reviewed, and the personal data associated with the account will be deleted (subject to any legal obligation to retain records of the breach).

10.3 If you believe that a person under 18 has registered a pk86 account, please contact pk86 support immediately so that we can take appropriate action. The safety and protection of minors from gambling harm is a non-negotiable priority for pk86.

11.1 pk86 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. Material changes will be communicated to registered users via email or a platform notification at least seven (7) days before the changes take effect.

11.2 The version of this Privacy Policy in force at the time your data was collected governs the processing of that data, except where updated practices are required by law to apply retrospectively.

11.3 Continued use of pk86 after the effective date of a revised Privacy Policy constitutes your acknowledgement of the update. If you do not accept the changes, you should cease using pk86 and may request account closure in accordance with our Terms & Conditions.

12.1 For all privacy-related questions, data rights requests, or complaints regarding pk86's handling of your personal data, please contact our support team. Contact details are provided in the footer of this website. We request that you use email rather than other channels for privacy matters, so that a written record of your request is maintained.

12.2 pk86 will acknowledge all privacy complaints within five (5) business days and provide a substantive response within thirty (30) calendar days. Where a complaint cannot be resolved within 30 days, pk86 will provide a progress update and an expected resolution date.

12.3 If you are not satisfied with pk86's response to a privacy complaint, you may escalate the matter to the relevant data protection authority or regulatory body applicable in your jurisdiction.